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If you’re running out of time to buy a physical present, you can consider the following last-minute gift idea:
1. You place your order.
2. Add this product to your cart when you purchase, to let us know its a present for someone and you need us to create a beautiful "i am on my way" card for you.
3. We will send you a beautiful image to print out. ( of your gift with a little IOU message (see the example on the left’)
4. You print out this image to send to the recipient via text or email, along with your message.
That way they still know you care :) and get another little surprise when the beautiful product arrives.
Remember, the thought and effort you put into the gift are what truly matter, and many people appreciate the consideration behind a well-chosen last-minute gift.
We dispatch orders daily to Australia, New Zealand, and the United States, ensuring your order arrives quickly! All stock ships directly from our warehouse — we do not drop-ship.
At checkout, you can choose between two delivery options:
Important Notes:
Open this link to read about us Going Green with DHL
Additional Information for Australia
At Barometers&Clocks, we understand the importance of receiving your items in perfect condition. We take great care to package all orders securely to ensure they arrive safely.
All products are carefully selected for their quality and accuracy, and we are committed to providing the best weather instruments and clocks to help you stay prepared for any weather conditions.
Thank you for choosing Barometers&Clocks. We are dedicated to delivering exceptional products and ensuring they reach you in perfect condition, so you can plan your activities with confidence.
Q. Can I track my order?
A. Yes, you can track your order using our Fast Track and Trace system provided by DHL. We will send you a tracking number once it is generated through the shipping service you selected at checkout. If there are any issues or delays, we will inform you.
Q. What countries do you ship to?
A. We ship to New Zealand, Australia, and the USA.
Q. What if I am not home when my order is delivered?
A. If you are not home at the time of delivery, the courier or delivery person will leave a postcard indicating that an attempt was made.
Q. How do I get free gift wrapping?
A. Gift wrapping is available as a product on our website. Simply add it to your cart like any other item.
Q. How do you pack my order so it arrives safely?
A. All products are packaged in a box with bubble wrap for extra protection. Barometers and combined instruments are packed separately. Orders are placed in a neutral-colored, fully recyclable cardboard box made from at least 60% recycled paper.
Q. When will my order be dispatched?
A. We aim to ship all orders on the same day if placed on weekdays. Orders are not dispatched on weekends or public holidays; they will be sent on the next business day.
Q. How do I track my order?
A. You will receive a tracking number once it is generated through your selected shipping service at checkout. All delivery times are in business days.
Q. What is your returns/exchanges policy?
A. We accept returns within 30 days of delivery for any genuine errors, faulty, or damaged products. Items must be returned in their original packaging and unused. Customers are responsible for postage charges. Contact our customer service on 0064 3 388 1109 to process a return.
Q. Do your products have warranties?
A. Yes, our products come with warranties. Claims are handled directly by us at Barometers&Clocks. Contact us with your order number and details for assistance. Returns & Courier Address: 117 Conway St, Somerfield, Christchurch, 8024, New Zealand.
Q. How do warranties work for overseas customers?
A. For overseas customers, simply contact us and we will guide you through the warranty process.
Q. What if my order becomes damaged in the mail?
A. If your order arrives damaged, please contact our customer service at sales@barometersandclocks.com or watdr@xtra.co.nz. We will provide a return authorization and a reply-paid address for the damaged goods. Once received and inspected, we will send a replacement order.
Q. What payment methods do you accept?
A. We accept payments through Shopify Payments, Afterpay, PayPal, Google Pay, Apple Pay, and Stripe.
Q. In what currency will my order be charged?
A. Your order will be charged in the currency you check out in. Our website automatically detects your local currency based on your IP address. You can change the currency using the dropdown menu on our website. Order notifications may display Australian Dollars, but this does not reflect the currency you were charged.
If you have any concerns or need assistance, please do not hesitate to contact us:
Email:
Phone: